How to use these templates
- Pick the policy that fits your service
- Define exactly when a booking is a no-show
- Replace every highlighted field
- Show the policy before clients book
Seven no-show policy templates that explain what happens when someone misses an appointment, from fees and deposits to repeat no-shows.
Free to download No sign-up needed
Managing bookings for your business? Meet Koalendar
Policy templates pack Say it once, clearly. Before the missed appointment.
Less admin. More time for people.
Connect your calendar, share one booking link. People choose a time you're free, and the booking is added automatically to your calendar.
| With a written policy | With Koalendar |
|---|---|
Paste the policy into every message | Your policy appears on the booking page |
Take cancellations by phone or DM | Clients cancel or reschedule from their link |
Reopen freed-up slots yourself | Cancelled times become bookable again |
Remind clients one by one | Automate reminders on a paid plan |
Chase missed payments | Take payment when people book |
Free plan available. No credit card needed.
About this template
Choose from a standard no-show fee policy, a first-time courtesy policy, a deposit and prepayment policy, a healthcare and wellness policy, a professional services policy, a classes and group bookings policy, and a no-fee booking restriction policy. Each template defines when an appointment becomes a no-show, the consequence, what happens after repeat no-shows, and how exceptions are handled.
The client communication section includes a booking page summary, an appointment reminder, a no-show fee notification, and a repeat no-show notice. Use them in emails and texts so clients hear the same terms they agreed to when they booked.
These templates are general wording, not legal, medical, billing, or financial advice. Review fees, stored payment methods, notice, accessibility, and consumer requirements that apply to your business, and present the policy before a client confirms.
A no-show policy tells clients what to expect. But without reminders and an easy way to cancel, people still forget, and you are left chasing fees for a slot you could have filled.
Koalendar puts your policy on the booking page, lets clients cancel or reschedule from their link, and can send automatic reminders on a paid plan. You can also take payment when people book.
Ready to stop managing appointments manually?
Let people book your available times themselves. Koalendar checks your connected calendars, prevents conflicts, and handles confirmations automatically.
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A reminder is sent 24 hours before.
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