Government scheduling software that simplifies citizen appointments and staff coordination
Modernize how your agency or local authority manages appointments. Offer citizens an easy way to book online while your team stays organized and responsive across departments.
Trusted by municipalities, agencies, and public offices that value efficiency and accessibility
24/7 online booking for citizens
Empower citizens with self-service scheduling for services like permits, consultations, and public assistance. With Koalendar’s government scheduling software, residents can choose available time slots anytime — no more phone queues or long wait times at the front desk.
- Citizens book appointments from any device, anytime
- Reduce walk-in congestion with advance scheduling
- Automatic confirmations and reminders
- Real-time availability across departments
Simplify coordination across government teams
From licensing to community programs, keep every department on the same page. Koalendar’s centralized calendar prevents double-bookings and syncs automatically with your Outlook or Google calendars, ensuring everyone sees the same, up-to-date schedule.
- Unified view of all appointments and staff availability
- Sync across Google, Outlook, or iCloud calendars
- Manage shared resources like rooms or service counters
- Custom access levels for different departments
Automate reminders and form collection
Collect documents and information before appointments with custom booking forms. Automatically send confirmation emails and reminders to reduce no-shows. Your staff spends less time on repetitive admin, and citizens enjoy a smoother experience.
- Customizable intake forms for any service type
- Secure file uploads for permits or documents
- Automated email and SMS reminders
- Follow-ups for feedback or next steps
Increase citizen satisfaction and accessibility
Koalendar helps public offices deliver faster, more accessible service. Citizens can easily reschedule online, view real-time availability, and receive instant confirmations. It’s government and local authority booking software built for convenience, transparency, and trust.
- Accessibility-compliant interface for all users
- Self-service rescheduling options
- Real-time availability display for citizens
- Supports multiple languages automatically
Testimonials
Public sector teams ❤️ Koalendar
Government agencies and local authorities rely on Koalendar to simplify citizen booking, reduce wait times, and improve satisfaction across departments.
“We’ve doubled our attendance rates and number of bookings, reduced the time we spent on scheduling by like 12 hours per person, per week, and everything is completely customized with our school’s colors and logo.”
“I use Koalendar to schedule tutoring session with students. I was able to get it set up and sent to students in about 5 minutes. Support was extremely friendly and is a real person rather than a robot or outsourced.”
“I was looking for a free, easy manageable and customisable calendar app for ages. Koalendar offers all that. So I have recommended the app already to 2 of my colleagues.”
“Koalendar has made scheduling meetings and calls so much easier. I no longer have to send over an email with all of the dates/times I am free. I just simply send a link and they can see the times I have open. I love it!”
“This has been a great tool to schedule virtual appointments with my students. I am able to easily provide a link under my signature in my email and on Google Classroom. Students can easily set up an appointment that works for them. This has been a tool for keeping appointments organized.”
“When Doodle dropped their calendar sharing support, I tried different tools but they all didn't provide the features I was looking for. Eventually I found Koalendar and it's exactly what I need. It has a free version, it's easy but flexible to configure and people wanting to book a meeting with me can do it fast and easy.”
“This software has changed the way I hire and interview new hires. With Koalendat it allows the candidates to self-schedule themselves for the interview day.”
Everything government offices need in one simple platform
Built for public service efficiency and citizen convenience
- Manage bookings for multiple departments or locations from a single dashboard. Perfect for municipalities, licensing offices, and public agencies that coordinate high volumes of appointments.
- Collect the right information before each appointment with tailored forms and secure file uploads for permit applications, ID checks, or public records.
- Send branded confirmations, reminders, and follow-ups automatically. Reduce no-shows and keep citizens informed every step of the way.
- Comply with accessibility standards and automatically detect each citizen’s preferred language for a frictionless experience.
- Sync with Google, Outlook, and iCloud calendars. Offer online or in-person meetings with integrated Zoom, Google Meet, or Microsoft Teams links.
- Protect sensitive citizen data with password-protected booking pages and restricted internal access. Fully compliant with privacy standards.
- Automatically route bookings to the right department or staff based on service type or location — no manual sorting required.
- Track citizen engagement, booking volume, and service demand. Make data-driven decisions to optimize resource allocation and staffing.
- Add Koalendar directly to your government website or citizen portal. Make it easy for residents to find and book the right service online.
- Connect with Zapier or Webhooks to automate tasks — like sending updates to CRM systems, notification tools, or internal dashboards.
Centralized appointment management
Custom forms and document uploads
Automated confirmations and reminders
Accessibility and language support
Integration with calendar and video tools
Privacy and data protection controls
Multi-department routing
Analytics and reporting
Embed booking links anywhere
Automations and workflows
Integrations
Connect your government scheduling platform with trusted tools
Integrate seamlessly with Google Calendar, Outlook, Zoom, Teams, Stripe, and Zapier — keeping your scheduling, communication, and reporting connected securely.
Frequently asked questions
Have a different question and can’t find the answer you’re looking for? Reach out to our support team by sending us an email and we’ll get back to you as soon as we can.
Government scheduling software is a secure online system that helps agencies, departments, and local authorities manage citizen appointments and staff availability. It centralizes calendars, automates reminders, and allows citizens to self-book appointments, reducing long wait times and administrative overhead.
Yes. Koalendar works perfectly as a multi-department or municipal appointment booking software. You can create separate booking pages for each department, such as licensing, housing, or permits, while managing everything from a single dashboard.
Absolutely. Koalendar was designed to support local councils, city offices, and other public institutions. It ensures accessibility compliance, supports citizen self-service booking, and offers flexible workflows for internal staff.
Yes. Citizens can easily reschedule or cancel online through automated links, reducing no-shows and freeing up staff time. It’s an easy way to improve efficiency and higher citizen satisfaction.
Yes. Koalendar integrates with calendars, video tools, and workflow platforms like Google, Outlook, Zoom, Teams, and Zapier, ensuring all your data stays in sync across systems.
Yes. Koalendar offers a free plan suitable for smaller teams or departments. You get unlimited booking pages, real-time availability, and automatic reminders. Larger organizations can upgrade anytime for advanced features like branding, automation, and payment collection.
Government scheduling software that serves citizens better
From municipal offices to national agencies, Koalendar helps your team deliver efficient, transparent, and accessible public service scheduling — all in one place.
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